Reference

Your Data Rules Before You Join

DANA, OVO, GoPay and QRIS payment records, login checks, and cookie choices sit under one Privacy Policy at ajototoslot.

Account data useCookie choicesDANA OVO GoPay QRISLocal-law access
ajototoslot Your Data Rules Before You Join
CONTACT PATHS

Reach Us About Privacy Requests

A privacy request should not leave you guessing where to write. Our support desk handles data access, correction, cookie, and account-record questions from 09:00 to 23:00 WIB each day. Use live chat for quick identity checks, WhatsApp for follow-up screenshots, or email when you need a written trail. We may ask you to confirm your account name, registered phone, and recent QRIS or wallet reference before we discuss personal records.

Team online

Live chat privacy desk

Open live chat between 09:00 and 23:00 WIB and choose the privacy request topic. We confirm your account name and registered phone before discussing wallet records, login history, or cookie settings.

WhatsApp follow-up

Send screenshots only through the WhatsApp number shown inside your account page. We use it for DANA, OVO, GoPay, or QRIS receipt checks when a privacy question needs payment context.

Email record request

Email [email protected] when you need a written response about account data, correction, or deletion. Include your account ID and do not send wallet passwords, card photos, or unrelated documents.

ACCOUNT CARE

Controls You Get Inside Your Account

Your privacy settings should be visible where you manage the account. In the account menu, Profile > Security > Login History shows recent device entries, while Menu > Privacy > Cookie Choices…

Data we collect

We collect account name, phone number, login details, wallet references, game round IDs, and support messages. These records help us confirm that the person asking about data is the same person who owns the account.

Payment record handling

DANA, OVO, GoPay, and QRIS entries are stored with transaction time, amount, status, and reference code. We use those details for wallet reconciliation, dispute checks, and privacy replies tied to your account.

Cookie choices

Cookies keep your session active, remember language preference, and help us find login errors. You can change non-essential cookie settings through Menu > Privacy > Cookie Choices without closing your account.

Device security

When a new phone or browser reaches your account, we log device type, IP range, and time. Check Profile > Security > Login History and contact us if an entry does not look like yours.

Retention rules

We keep wallet, game, and support records for the period needed to operate the account and meet lawful duties. When retention ends, we delete or anonymise records so they no longer point to you.

Correction requests

If your phone number, account name, or wallet reference is wrong, contact support before making another request. We verify identity first, then update the record or explain why a change cannot be made.

Privacy Questions You May Search

We wrote these answers for the privacy questions you are likely to ask before opening an account or after checking your wallet history. Each answer explains what data is involved, where you can find the setting, and which channel to use if you need us to act. For account access or eligibility, local law decides whether the service is available to you.

We collect the account name, phone number, login details, wallet references, and support messages needed to run your account. We may also keep game round IDs for titles like Fortune Ox or Super Sic Bo.

We keep those records to match deposits and withdrawals, answer wallet disputes, and confirm that a privacy request comes from the account owner. We store reference codes, time stamps, status, and submitted account names.

Contact live chat from 09:00 to 23:00 WIB or email [email protected] with your account ID. We verify your registered phone first, then explain what data we hold or correct eligible fields.

You can ask us to close your account and remove data that is no longer needed. Some wallet, game, and support records may stay for lawful duties, dispute handling, or security checks.

Essential cookies support login sessions and account security. Non-essential cookies can be changed through Menu > Privacy > Cookie Choices, and your browser may also let you clear stored cookies directly.

Only staff handling account checks, wallet reconciliation, security, or support can access the records needed for your request. We do not share your wallet password, and we never ask for it.

Access and eligibility depend on local law and are available only where local law permits. If we cannot provide service in your location, we may restrict account access and keep required records securely.